A complete, modular approach.
Helps Sales, Marketing and Service organizations reduce costs, drive revenue and improve overall customer interactions.
Combining decades-long experience in sales, marketing and customer solutions with the latest .NET software technologies, GoldMine Enterprise Edition 6.3 is designed for maximum configurability and flexibility. Proven industry-best practices creates an unprecedented solution to enhances your business the way you want to run it.
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Advanced customer service features, such as a self-service module that enables external clients to submit, track and view case information directly with the core customer service and support teams.
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Enhanced CRM analytics with over a dozen new dashboards built for more in-depth CRM business metrics.
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An entirely new My Dashboards component that shows vital information to the user when they log into GMEE.
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Enhancements to partner relationship management model
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Improvements to the security and territory models
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Additional compatibility updates to the latest Microsoft technologies.
These are only a few of the GoldMine Enterprise Edition 6.3 capabilities that help enable your business to leverage technology, people and processes, and quantify the results— right away!
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DEMOS & DOWNLOADS
Just Researching
 For more on product features, also check out the GoldMine Enterprise Edition 6.3 product brochure.
Considering Upgrading?
Already a GoldMine Enterprise Edition user? Here are 9 top benefits to upgrading to 6.3!
Better Yet...
Get in touch with Ticomix today to schedule a no-obligation live demo with one of our top CRM experts! Call 779-423-6200 or click here to schedule your demo today.
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KEY FEATURES
Relationship Management
- Manage relationships the way you naturally organize your business, by account, household, distributors or other specially defined category-go beyond generic customer or contact categories
- Centralize information in one repository-integrate third-party "data silos," Finance or Accounting departments, order management systems, back-end ERP, and more
- Gain a 360 degree view of your customer or other relationship data-data from any system and any source, exposed for use or integrated robustly-you decide
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Sales Management
Opportunity Management
- Real-time visibility into all your sales activities, including product and services information and revenue details
- Built-in Sales Methodology support keeps processes consistent and sales cycles on track
- Easy-to-use interface helps you manage all information surrounding sales opportunities
Forecast Management
- Forecast tools enable sales users to better predict, manage, and analyze their pipeline
- Ensures sales users stay focused on reaching their sales quotas
- Forecast dashboards allow management to view, analyze and manage forecast figures, properly and accurately
Quoting
- Integrated Quoting Tool automates what previously were common failure points in the sales process
- Guaranteed consistency of customer information, products, pricing, and cross-selling offers
- Flexible approval processes allow you to standardize quotes and manage exceptions
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Marketing Automation
Campaign Management
- Create and manage campaigns easily
- Create test campaigns and run trials. Predict and quantify campaign ROI
- Fine-tune campaigns, as they roll out, using real-time data
Lead Management
- Distribute leads to the right person automatically using configurable business rules
- Adjust and optimize your management in real-time-rank, qualify, reassign, and more,
- Use extensible business logic to maximize the value of your lead analysis
Customer Support
- Consistent, real-time answers via email, telephone, Web and all other access points
- Access to full customer case history, including data pulled from sources across the organization
- Customer support Best Practices and opportunities to streamline processes increase productivity
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Dashboards
- Robust dashboards are configurable at all levels
- Define your dashboard look and feel and extensible data set rules
- Real-time data increases opportunity capture
Analytics & Reports
- GoldMine Enterprise Report Center provides central reporting tool
- Powerful report configuration without programming knowledge
- Assure reporting consistency across your organization
Integration
- Integration can be robust or by exposure of a table or database
- Microsoft Outlook, robust integration
- Windows Vista, including .XML Gadgets
- Microsoft Office, including 2007 extended capabilities
- Microsoft .Net
- Microsoft SQL
- Oracle
- And many more third-party applications
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